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Doctor and patient in a consultation with speech bubbles in Portuguese, English and Spanish

When to use the Multilingual option in the consultation microphone

Not every consultation happens in a single language. A patient may switch between Portuguese and English, a companion may help in another language, or the consultation may take place in a language different from the main language of the selected assistant.

The Multilingual option exists for these situations. When it is active, the consultation microphone is better prepared to interpret moments where several languages are used during the recording.

What the Multilingual option does

Each Medgical assistant is optimized for the usual language of its catalogue. In the Portugal catalogue, for example, the assistant is prepared to work mainly with European Portuguese.

When the consultation takes place only in that usual language, the best choice is to keep Multilingual turned off. This helps the assistant focus on the expected language context and maintain higher precision in the transcription and generated clinical documentation.

When to enable it

Enable Multilingual when the consultation includes more than one language, or when the patient speaks a language different from the assistant's main language.

Keep it off

The consultation happens only in the usual language of the selected catalogue.

Enable Multilingual

The consultation includes several languages, language switching, or a patient speaking another language.

How to enable it

You can enable it directly in the consultation microphone settings, before starting or while preparing the recording.

Steps to open the consultation microphone settings and enable the Multilingual option
Enable Multilingual in the microphone settings when the consultation includes more than one language.

Practical rule

If the consultation happens in a single language, use the assistant in the catalogue's usual language and leave Multilingual turned off. If the conversation mixes languages, enable Multilingual to help the assistant better understand what is being said.

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